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Service Delivery Center

Business challenge

With 17 million end customers in the process of migration and new international customer integration, the client needed to scale its operations dramatically in order to expand into new markets, and as such needed a fully dedicated delivery center to be set up near shore, in a white-label fashion, and be cost-effective.

Services & Expertise delivered:

Strategy Definition, IT Ecosystem Innovation & Modernization, Quality Assurance Consulting, DevOps Consulting, Solution Enhancements & Project Rescue

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Our Success Stories

Software Development

Data to Insights

Cloud Enablement & Scale-up

Third-Party Enterprise Consulting Services

Master Data Management UI

Solution Strategy
Processes & Systems Optimization

The client needed to create a single point of truth for data veracity, in which master data objects and entities are represented, curated, and coordinated for further internal applications usage.

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Asset Risk Tracker

Digital Discovery & Technology Landscape Assessment
Custom Software Design & Development – Web application & SaaS Development

The client needed a structured risk management application, to assess the technical and regulatory issues status and their financial impact, based on a series of automated mathematical analysis with data input from asset sensors.

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Executive Powerplant Data Dashboard

Digital Discovery & Technology Landscape Assessment
Solution Strategy

The client needed a dashboard that had the goal to provide a single-source tool to monitor critical details from other platform modules, including a display of available capacity and current plant production and a monitoring and alert system.

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Maintenance Strategy & Planning Application

Digital Discovery & Technology Landscape Assessment
Solution Strategy

The client needed to develop an integrated maintenance strategy, planning and evaluation application for powerplants, enhanced with submittance, tracking, review, prioritization and approval features for maintenance planning budgets. The solution includes immediate plant warnings for a real-time feedback.

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Digital Idea Tracker

Solution Strategy
Processes & Systems Optimization

The client wanted to develop a platform that would act like a digital interface, where all employees could submit project ideas, that would be further on reviewed, approved/ denied and tracked by the responsible committee.

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Business Insights Application, powered by AI

Custom Software Design & Development – Web application & SaaS Development
Cloud Project Management

The client needed to develop an AI-based solution that generates executive-level data outputs based on self-learning algorithms.

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API Integration & Data Migration

Digital Discovery & Technology Landscape Assessment
IT Ecosystem Innovation & Modernization

Considering the vast amount of newly migrated customers, the API architecture needed to be revisited in order to achieve scalability and improve processing times, while adding additional features for clients not available prior to the migration.

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GDPR Compliance Automation System

Third-party Enterprise Consulting Services – MuleSoft & Salesforce
Data Strategy

The client needed to automate the client data compliance and processing, in line with the GDPR international guidance.

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Data Quality & Governance Initiative

Third-party Enterprise Consulting Services – PowerCloud & Salesforce
Data Strategy

The client needed to create a data repository and manage end-to-end organizational data flow.

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