Technical AMS Support

No longer available

Your responsibilities:

Analyzing customer developed applications, log files, job control scripts, file deliveries and database content by using customer tools and 3rd party tools;
Application specific scripts on dedicated server platforms;
SLA checkpoints (e.g. server response times, downtimes, process availability, etc.);
Interfaces (e.g. log files, scripts, file transfers etc.);
Databases (e.g. central DB processes, error writing processes, table spaces, load and performance characteristics etc.);
Definition and Performing daily health checks (e.g. daily data imports, file transfers and provisioning on dedicated servers, etc.);
Participate in the production and maintenance of the infrastructure requirements for the new IT projects and the major releases of the existing IT systems and applications;
Provide technical support for the testing team;
Responsible for incident, problem, change, release, configuration management, technical support;
Perform application deployment (installation, removal, and reinstallation) and adjust the installation procedures and guidelines;
Create/update product documentation;
On call support (from home);
Flexibility for travel (during knowledge transfer 50% and up to 15-20% after).

To fit this post, we look after:

Work experience with ITIL Processes (Incident, Problem, Change and Request Management);
Work experience with troubleshooting Java EE based Applications;
Oracle PL/SQL analysis - Oracle-SQL, MS SQL 2008;
Foundation Knowledge of AWS Cloud;
Basic database understanding (how it works, query interpretation, query writing);
Ability to interpret/analyze application logs in order to troubleshoot errors;
Ability to analyze, synthesize and make decisions under SLAs;
Problem solver, customer oriented;
Strong communication skills;
Teamwork skills;
Negotiation skills, diplomatic;
English: fluent.

Benefits

Social Security

Friendly environment

Friendly schedule

Flexible work location

Learning

Access to our professional development tools and programs

Training certification reimbursement

Recognition and objective performance appraisals for personalized career paths

Perks and bonuses

Bookster

Medical benefits

Referral bonus

Special Events

Team events

Holiday packages

Back to careers

Your name

{ "ContactFormField": { "Type": { "Text": "text" }, "Label": { "Text": "Your name" }, "Placeholder": { "Text": "Name surname" }, "Validators": { "Text": "required, name" } }, "TitlePart": { "Title": "name" } }

Phone number

{ "ContactFormField": { "Type": { "Text": "phonenumber" }, "Label": { "Text": "Phone number" }, "Placeholder": { "Text": "+40 722 000 000" }, "Validators": { "Text": "required, between(10;15)" } }, "TitlePart": { "Title": "phoneNumber" } }

Email address

{ "ContactFormField": { "Type": { "Text": "text" }, "Label": { "Text": "Email address" }, "Placeholder": { "Text": "JohnDoe@Company.com" }, "Validators": { "Text": "required, email" } }, "TitlePart": { "Title": "email" } }

LinkedIn profile

{ "ContactFormField": { "Type": { "Text": "text" }, "Label": { "Text": "LinkedIn profile" }, "Placeholder": { "Text": "https://www.linkedin.com/feed/" }, "Validators": { "Text": "url" } }, "TitlePart": { "Title": "linkedIn" } }

Browse

Only .pdf, .doc and .docx are allowed

{ "ContactFormField": { "Type": { "Text": "file" }, "Label": { "Text": "Only .pdf, .doc and .docx are allowed ;Browse" }, "Placeholder": { "Text": "Upload CV" }, "Validators": { "Text": "required, size(10MB), extension(pdf;doc;docx)" } }, "TitlePart": { "Title": "upload" } }

{ "ContactFormField": { "Type": { "Text": "checkbox" }, "Label": { "Text": "Your personal data will be processed as described in the Privacy Policy, where you will also find more information regarding your privacy rights and our contact details" }, "Placeholder": { "Text": null }, "Validators": { "Text": "consent" } }, "TitlePart": { "Title": "consent" } }

{ "RecruitModal": { "FormButtonMessage": { "Text": "Submit" }, "FormSuccessMessageTitle": { "Text": "Thanks for submiting." }, "FormSuccesMessage": { "Text": "Your message has been successfully sent. We will contact you soon!" }, "FormTitle": { "Text": null }, "FormSubtitle": { "Text": null }, "CloseIcon": { "Paths": [ "jobdetails/x.png" ], "MediaTexts": [ "" ] }, "FormSuccessMessage": { "Text": "Your message has been successfully sent. We will contact you soon!" }, "SubmitTooltip": { "Text": "Please, consent to the terms before submitting your information" } }, "RecruitFormModal": {}, "Fields": { "ContentItems": [ { "ContentItemId": "40gcj6563x56hyevdpnne5em4k", "ContentItemVersionId": null, "ContentType": "ContactFormField", "DisplayText": "name", "Latest": false, "Published": false, "ModifiedUtc": "2022-01-17T09:29:23.3802601Z", "PublishedUtc": null, "CreatedUtc": null, "Owner": "", "Author": "admin", "ContactFormField": { "Type": { "Text": "text" }, "Label": { "Text": "Your name" }, "Placeholder": { "Text": "Name surname" }, "Validators": { "Text": "required, name" } }, "TitlePart": { "Title": "name" } }, { "ContentItemId": "4fs3dbtcczzgg2qhq87q3q1ymg", "ContentItemVersionId": null, "ContentType": "ContactFormField", "DisplayText": "phoneNumber", "Latest": false, "Published": false, "ModifiedUtc": "2022-01-17T09:29:23.3900357Z", "PublishedUtc": null, "CreatedUtc": null, "Owner": "", "Author": "admin", "ContactFormField": { "Type": { "Text": "phonenumber" }, "Label": { "Text": "Phone number" }, "Placeholder": { "Text": "+40 722 000 000" }, "Validators": { "Text": "required, between(10;15)" } }, "TitlePart": { "Title": "phoneNumber" } }, { "ContentItemId": "4a5ygc33jwb5jz1279q8kg6x45", "ContentItemVersionId": null, "ContentType": "ContactFormField", "DisplayText": "email", "Latest": false, "Published": false, "ModifiedUtc": "2022-01-17T09:29:23.3925362Z", "PublishedUtc": null, "CreatedUtc": null, "Owner": "", "Author": "admin", "ContactFormField": { "Type": { "Text": "text" }, "Label": { "Text": "Email address" }, "Placeholder": { "Text": "JohnDoe@Company.com" }, "Validators": { "Text": "required, email" } }, "TitlePart": { "Title": "email" } }, { "ContentItemId": "483vrx6kr183r4t2gtj74ypdmz", "ContentItemVersionId": null, "ContentType": "ContactFormField", "DisplayText": "linkedIn", "Latest": false, "Published": false, "ModifiedUtc": "2022-01-17T09:29:23.3948826Z", "PublishedUtc": null, "CreatedUtc": null, "Owner": "", "Author": "admin", "ContactFormField": { "Type": { "Text": "text" }, "Label": { "Text": "LinkedIn profile" }, "Placeholder": { "Text": "https://www.linkedin.com/feed/" }, "Validators": { "Text": "url" } }, "TitlePart": { "Title": "linkedIn" } }, { "ContentItemId": "4aatt8yaz5bcm56m4eyjqm45cx", "ContentItemVersionId": null, "ContentType": "ContactFormField", "DisplayText": "upload", "Latest": false, "Published": false, "ModifiedUtc": "2022-01-17T09:29:23.3971605Z", "PublishedUtc": null, "CreatedUtc": null, "Owner": "", "Author": "admin", "ContactFormField": { "Type": { "Text": "file" }, "Label": { "Text": "Only .pdf, .doc and .docx are allowed ;Browse" }, "Placeholder": { "Text": "Upload CV" }, "Validators": { "Text": "required, size(10MB), extension(pdf;doc;docx)" } }, "TitlePart": { "Title": "upload" } }, { "ContentItemId": "4bp9fhhbaxmcx27a2wzyezng50", "ContentItemVersionId": null, "ContentType": "ContactFormField", "DisplayText": "consent", "Latest": false, "Published": false, "ModifiedUtc": "2022-01-17T09:29:23.3995978Z", "PublishedUtc": null, "CreatedUtc": null, "Owner": "", "Author": "admin", "ContactFormField": { "Type": { "Text": "checkbox" }, "Label": { "Text": "Your personal data will be processed as described in the Privacy Policy, where you will also find more information regarding your privacy rights and our contact details" }, "Placeholder": { "Text": null }, "Validators": { "Text": "consent" } }, "TitlePart": { "Title": "consent" } } ] }, "AliasPart": { "Alias": "recruit-form-modal-en-US" }, "ContactFormPart": {} }